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Melina Z.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Ecuador
I’m available for a long-term job

Customer Service Superstar

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $1400 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Facebook
Melina is a morning Bird and can work anytime

About me

    Working for an airline more than 10 years gave me the experience of deal with all kind of customers. Different nationalities, cultures, races, languages and backgrounds. Also helped me to improve all my... More

Skills

Communication

Loom
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4 of 5
Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Set my team up for success with multiples meetings, exchanging feedbacks, and helping others to improve their hidden abilities.

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
CRM
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3 of 5

Experience

Company logo
2018 - 2021
Avianca
Customer Service Supervisor

Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns.

Company logo
2011 - 2018
Avianca
Passenger Service Agent

* Provide information and assistance to our customer. * Help customers with flight reservations, itinerary changes and baggages * Assist passengers with check-in, issues tickets.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love to travel, listen to music, watch movies and shows but my favorite thing is spirituality. I started practice reiki.

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