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Melanie R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Virtual Assistant

I can work as a
  • Virtual Assistant
Full Time
Dollar icon $800 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has not been socially verified yet
Melanie is a morning Bird and wants to work during America/Caracas Time

About me

    I am a customer service specialist and CRM manager, skilled in managing digital tools and ensuring customer satisfaction through effective communication and technical sales expertise

Skills

Customer Service & Admin Support

Sales, network management, making sales and dealing with customers and service complaints money management

Email Support
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3 of 5
Customer Support
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3 of 5
Data Entry
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1 of 5
Administration
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1 of 5
Phone Support
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3 of 5
Research
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1 of 5
Admin Support
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1 of 5
Email Management
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3 of 5
Customer Service
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4 of 5
Photo Editing
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1 of 5
Market & Product Research
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2 of 5
CRM
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1 of 5
Project Management

CRM manager, skilled in managing digital tools and ensuring customer satisfaction through effective communication and technical sales expertise.

Project Management
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4 of 5
Marketing Project Management
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3 of 5
Design Project Management
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3 of 5
Project Coordinator
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3 of 5

Experience

Company logo
2022 - 2024
ADT
Appointment setter

An Appointment Setter is a professional responsible for reaching out to potential clients to schedule appointments for sales representatives.

Company logo
2022 - 2023
Freelance
Virtual Assistant

A Virtual Assistant provides administrative support to businesses remotely.

Company logo
2024 - 2025
Mama Foods
Customer Services

assisting customers by resolving issues, providing information, and ensuring satisfaction. It focuses on clear communication, problem-solving, and delivering a positive experience

Education

2017 - 2021
Arturo Michelena

Modern Languages is an academic field that involves the study of contemporary foreign languages and their corresponding literatures, cultures, and sociopolitical contexts.

Certifications & Courses

2024 - 2024
Marketing Digital

A Digital Marketing course is designed to equip students with the skills and knowledge necessary to excel in the digital marketing industry.

2023 - 2023
Quality Management

A Quality Management course provides comprehensive training in the principles and practices of quality control and assurance in the business environment

2022 - 2022
Human Resources

A Human Resources course explores the strategic and operational aspects of managing people within an organization

Languages

English

Overall skills: Intermediate
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Music is one of my great passions; I find joy and expression in playing the guitar, an instrument that allows me to explore various genres and emotions. Additionally, photography fascinates me as it captures unique... More

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