Maria G. I am offline now
AVAILABLE TO WORK
HondurasProject Manager with 8+ years leading teams, projects, and client operations.
I can work as a
- Virtual Assistant
- Project Manager
- Administrative Assistant
$960 /Month I accept:- PayPal
- PayPal
About me
Project Manager and operations professional with 8+ years of experience in BPO and client service environments. I have managed cross-functional teams, coordinated end-to-end projects, defined scopes and timelines,... More
Skills
Communication
Customer Service & Admin Support
Experience
Startek Honduras
Senior Quality Advocate
Conducted trend analysis and produced quality performance reports for 500+ associates, providing data-driven insights to operations while working with cross functional teams.
Ibex Honduras
Quality Supervisor
Supervised and mentored 20+ team leads across 4 departments, translating performance data into actionable project plans to improve service KPIs.
Ibex Honduras
Operations Manager
Managed daily operations across 5 Lines of Business, planning resource allocation and coordinating cross-functional efforts between internal teams and U.S.-based stakeholders.
Virtual Latinos
Account Manager/Project Manager
Led end-to-end project lifecycle management for a CRM implementation account, coordinating scope, timelines, deliverables, and stakeholder communications serving as the primary point of contact
Education
Universidad Nacional Autónoma de Hondura
Bachelor's Degree in Teaching English as a Second Language
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
In my free time, I enjoy playing video games, watching anime, and spending quality time with my family and friends. I’m also a big animal lover, so I especially enjoy spending time with my dog. I like discovering... More
Tests
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Hourly Rate (USD):
$8
Experience:
8 years 5 Months
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Post graduated
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Maria G.
General Information
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