Marvin H. I am offline now
AVAILABLE TO WORK
HondurasI have worked in the industry for quite a long time as a VA for various lines of business.
I can work as a
- Virtual Assistant
- Customer Service VA
$1120 /Month I accept:- Wire Transfer
- Wire Transfer
About me
Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to... More
Skills
Customer Service & Admin Support
I have worked in the call center industry supporting many clients in the customer service areas where I have develop skills sets that have helped me gain a lot of knowledge
Experience
Cesanelli Law Firm, North Carolina
Intake Specialist
As an intake specialist for a law firm, my primary role is to speak with potential clients who are interested in using our legal services. My goal is to gather information about the client's case, determine whether our firm can assist them, and provide a general overview of how the legal process works. Overall, my goal as an intake specialist is to provide a helpful and informative first point of contact for potential clients. By doing so, I can help build trust and establish a positive relationship with clients from the very beginning of the legal process.
Startek Honduras, San Pedro Sula
Customer Service Representative
Worked as a customer support representative for an online food ordering company. Provided assistance to customers through email and phone, addressing inquiries, complaints, and technical issues. Demonstrated strong communication skills, including active listening, empathy, and clear articulation of solutions.
Expert Call Center, La Ceiba
Medical Insurance Intake
Worked as an outbound telemarketing representative for a health insurance company. Conducted prequalification calls to self-employed individuals, identifying potential leads for health insurance plans. Demonstrated persuasive communication skills to convince individuals to receive a call back from a licensed agent to discuss available plans. Maintained accurate and detailed records of lead information, using a customer relationship management (CRM) system.
Alorica Honduras, San Pedro Sula
Sales Representative
Worked as a customer care and sales representative for a cable and internet company. Provided high-quality customer service by answering customer inquiries and resolving issues or complaints. Demonstrated excellent communication and interpersonal skills while assisting customers with their needs. Sold various company services, including internet, DirectTV, and phone packages, by recommending appropriate options to customers.
Education
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I like to play video games during my free time, I am very passionate in continue learning and reading new things.
Hourly Rate (USD):
$7
Experience:
6 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
No
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Marvin H.
General Information
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