
I have a bachelor's degree in Moderno Languages with experience in costumer serv
I am a graduate in Modern Languages, with two years of experience in the area of customer service, I characterize myself for being quick learner and having excellent communication skills.
While I was working at Lloyds I learned a lot about customer care, cold calling, calling softwares, team work and administrative tools such as Google docs, calendar, sheets and more.
While working as a receptionist at Oxford I had to attend the calls to schedule classes, send and answer emails, receive the students at the front desk and archive the tests and learning material.
As a virtual assistant I had to work for a Business Development Manager of a Real Estate Company, I had recruited agents to join the team via text and phone calls also had to set up the meetings.
In this position I have fulfilled the tasks of monitoring and testing the conversations that the AI has with leads so later we can schedule appointments with Realtors.

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