Miguel S. I am offline now
AVAILABLE TO WORKI’m a bilingual Virtual Assistant and Translator with experience in customer service, admin support, and communication.
I can work as a
- Virtual Assistant
- Customer Service Bilingual
- Transcriptionist
$1300 /Month I accept:- Payoneer
- Payoneer
About me
I have worked with American companies such as Concentrix, Agent 7, and Villanueva’s Professional Services, providing customer service, document translation, and remote administrative tasks. I have a degree in... More
Skills
Communication
Customer Service & Admin Support
Experience
Agent 7
Virtual Assistant
Efficiently handle customer inquiries, policy changes, and billing issues via phone and email. Maintain accurate records, support clients with payments, and ensure excellent service.
Villanueva's Professional Services
Translator
Translate documents between English and Spanish with precision. Analyze texts, ensure cultural accuracy, prepare reports, and implement workflow improvements for better efficiency.
Concentrix
Customer Service Agent
Provided prompt, professional customer support and technical troubleshooting. Used CRM tools to manage cases, update profiles, and resolve issues, ensuring a positive client experience.
Education
Universidad Nacional Autónoma de Nicarag
Studied strategic communication, media, and public relations. Gained strong skills in written and verbal communication, audience analysis, and content creation for various platforms.
Certifications & Courses
Professional Diploma in CRM platforms
MTF Institute of Management Technology and Finance Certified in CRM management, skilled in optimizing customer relationships and streamlining business processes.
E-Commerce (Google)
Trained in e-commerce strategies, digital sales, and online business operations to boost commercial success.
Fundamentals of Digital Marketing
Mastered digital marketing basics, including SEO, analytics, and online advertising to drive business growth
Managing People and Teams (IESE)
Certified in people and team management, skilled in leadership, motivation, and fostering effective teamwork.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I’m passionate about languages, tech, and communication. I love exploring digital tools, reading mystery novels like Reina Roja, and staying sharp through podcasts and language learning. I also enjoy helping others... More
Hourly Rate (USD):
$8.13
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Miguel S.
General Information
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