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Miguel O.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Customer service and sales specialist focused on client support and closing.

I can work as a
  • Sales Representative
  • Appointment Setter
  • Customer Service Bilingual
Full Time
Dollar icon $1280 /Month

I accept:
    • Other

This profile has not been socially verified yet
Miguel is a morning Bird and wants to work during America/Managua Time

About me

    Results-driven Appointment Setter and Client Communication Specialist with experience in high-volume outbound calling, lead qualification, and structured scheduling processes. Skilled in handling client... More

Skills

Academic Educators

Mathematics
★
★
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★
4 of 5
English Language Arts
★
★
★
★
★
5 of 5
History
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★
★
4 of 5
Geography
★
★
★
★
★
3 of 5
Biology
★
★
★
★
★
5 of 5
Chemistry
★
★
★
★
★
5 of 5
Physics
★
★
★
★
★
4 of 5
Computer Science
★
★
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★
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5 of 5
Literature
★
★
★
★
★
4 of 5
Ethics
★
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★
★
★
5 of 5

Experience

Company logo
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Customer Service Representative
Sales Gig Client Intake & Appointment Coordinator

Provided customer support via chat, email, and/or phone, ensuring timely and effective issue resolution. Handled customer inquiries, complaints, and requests while maintaining professionalism and empathy. Used CRM tools to track, manage, and follow up on customer interactions. Consistently met or exceeded KPIs such as response time, resolution rate, and customer satisfaction. Communicated effectively in English/Spanish, both written and verbal. Conducted structured client qualification calls. Gathered detailed client information. Scheduled consultations based on eligibility criteria. Maintained accurate CRM documentation. Handled sensitive client data with discretion.

Company logo
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CallCore Cold Sales Agent
Outsourced Clinical Service

Generated sales through strategic cold outreach and persuasive communication. Increased conversion rates by effectively addressing customer concerns and hesitations. Maintained strong product knowledge to confidently recommend tailored solutions. Worked in a performance-driven environment with strict KPIs and revenue goals.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I’m passionate about sales, communication, and continuous learning. I enjoy reading about personal development, technology, and business strategies. I also like improving my professional skills, listening to music,... More

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  • Hourly Rate (USD):
    $8
  • Experience:
    3 years   6 Months
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Miguel O.
General Information
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