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Milagros Q.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Peru
I’m available for a long-term job

Customer service professional with a luxury hospitality background, skilled in client communication, organization, and working under pressure.

I can work as a
  • Customer Support
  • Customer Service Bilingual
Full Time
Dollar icon $960 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Milagros is a morning Bird and can work anytime

About me

    Bilingual (English & Spanish) Customer Service & Hospitality professional with extensive international experience (UK, Saudi Arabia) managing high-volume guest relations, reservation systems, and fast-paced... More

Skills

Arts & Creative Instructors

Music
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5 of 5
Art
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5 of 5
Dance
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5 of 5
Communication

GotoMeeting
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5 of 5
Zoom
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5 of 5

Experience

Company logo
2023 - 2023
koko
Guest Flow & Access Coordinator Hostess

Managed high-capacity event registration and digital access databases to streamline guest entry. Directed crowd control and resolved high-pressure security situations independently.

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2025 - 2025
VCC
Event Registration Coordinator

Managed high-volume digital registration databases and customer flows, processing massive influxes of guests under high-pressure, fast-paced scenarios. Demonstrating strong problem-solving skills

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2024 - 2025
7 management
server

Managed VIP table rotations and high-value POS transactions within an exclusive, fast-paced luxury island resort. Successfully resolved complex guest complaints and anticipated elite clientele needs,

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2023 - 2024
Gaia
Front Office Desk & Receptionist

Optimized reservations and floor charts using SevenRooms in a luxury fine-dining environment. Managed international VIP guest relations and resolved time-sensitive issues with high professionalism.

Education

2012 - 2016
Los Próceres

I attended secondary school in Lima, Peru, and later enrolled at a language institute called El Británico; when I traveled to England, I took a course in English for tourism and hospitality at BSC Education.

2023 - 2024
BSC EDUCATION

Completed a short course in English for Tourism and Hospitality.

Certifications & Courses

2023 - 2024
Englis for Tourism and Hospitality

Advanced professional English training focused on luxury guest relations, hospitality terminology, and high-pressure conflict resolution.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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