Emilio P. I am offline now
AVAILABLE TO WORK
NicaraguaI am a virtual assistant and customer service agent with +3 years of experience.
I can work as a
- Virtual Assistant
$1000 /Month I accept:- Other
- PayPal
- +1
- Other
- PayPal
- +1
About me
I used to work on a call center (Ibex Nicaragua) as a tech support agent for 2 years. I became a specialist there as a tier 2 agent to help other agents to solve their cases. I also worked as a Real Time Analyst... More
Skills
Communication
I've be using Slack, Zoom, Skype & Hangouts as primary communicative tools during these 3 years to pass any information.
Customer Service & Admin Support
Experience
Ibex Global Solutions
Customer Service Representative
Helping to clear the queue by taking calls and providing solutions to customers with empathy and efficiency. Follow up to pending cases/unsolved cases. Communicating with the team via slack, cold call
One stop solutions
Sales Representative
Cold calling to possible customers interested in the product, reaching out to potential customers with digital marketing such as google ads, radio, emails, phone and social media.
Ibex Global Solutions
Real Time Analyst
Tracking attendance and absenteeism, schedule creation and schedule adherence, taking decision in order to approve vacations based on staffing requirements, measure the performance and make adjustment
Take a Bread
Owner
Accounting, marketing, customer service, inventory while Providing to customers a great experience with national and gourmet breakfast at any time of the day such as English Muffins and Pancakes
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$6.25
Experience:
4 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Emilio P.
General Information
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