
I am a hotel manager with 5 years of experience
I am a dedicated professional experienced in working with the public in roles suited to a Customer Service Representative. Well-spokenstrong telephone skills. Particularly at managing conflict.
• Perform general office duties. • Take reservations over the telephone and in person. • Answer phones and keep track of messages. • Supervises workload during shifts. • Handle guest check-ins
• Maintain files precisely and professionally. • Take reservations over the telephone, through emails and in person. • Answer incoming telephone calls. • Handle guest check-ins and check-outs
Associate Degree in General Studies AA

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