Monica M. I am offline now
I AM NOT AVAILABLE TO WORK NOWProject Manager and Operations professional with 9+ years optimizing teams
I can work as a
- Project Manager
$1000 /Month I accept:- Bitcoin
- Payoneer
- +1
- Bitcoin
- Payoneer
- +1
About me
I am a Project Manager and Operations professional with over nine years of experience in the business process outsourcing industry. I specialize in leading cross functional projects, managing daily operations,... More
Experience
TELUS International
Customer service representative
Delivered high-quality support to mobile service users, resolving technical and billing issues via inbound calls
TELUS International
Team Leader
Supervised and coached customer support representatives to meet and exceed service quality standards and KPIs.
TELUS International
Operations manager
Oversaw daily operations and staffing for multiple teams, ensuring productivity, quality, and business continuity across departments.
Freelance
Project Manager
Lead cross functional projects from planning to execution, improving workflows, efficiency, and team coordination.
Education
ESI Business School
Bachelor in business administration and Master in project management
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love spending time with my family and friends, getting to know new places and cook. I love cooking for my loved ones. I also have 2 cats that are my joy.
Hourly Rate (USD):
$6.25
Experience:
10+ years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Post graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Monica M.
General Information
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