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Monica R.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

Operations management and recruitment | Placement Specialist for remote jobs | Data annotation and labeling for AI Models | Data Entry and Admin support

I can work as a
  • Data Entry Specialist
  • Admin Support
  • Recruiter
Full Time
Dollar icon $2300 /Month

I accept:
    • Other
    • Payoneer
    • +2

This profile has not been socially verified yet
Monica is a morning Bird and can work anytime

About me

    Over the years, I have been able to work remotely with multiple cultures which has helped me being open minded and easy to adapt to different ways of thinking, most of my job experience has been analyze,... More

Skills

Communication

Google Hangouts
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5 of 5
Loom
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3 of 5
Zoom
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4 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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3 of 5
Admin Support
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5 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5

Experience

Company logo
2015 - 2017
Uniformes Exclusivos
Assistant Manager

As assistant manager I was in charge of managing the agenda for the day-to-day business, booking appointments for the manager, looking for potential clients, provided administrative support

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2017 - 2018
The Office Gurus
Customer Service representative

In charge of creating New claims and following up on existing claims. In charge of keeping a proper communication between internal and external clients

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2018 - 2018
The Office Gurus
Lead Agent

Lead agent duties for a customer care account that handled Home Warranties, as lead agent I provided floor support to employees and took care of handling escalation calls on real time.

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2011 - 2015
Teleperformance
Call Center agent

I worked as call center agent for Choice Hotels International, on this role I took care of booking reservations over the phone and provide customer service to callers to the Elite customers

Education

2017 - 2018
Universidad de Cadiz

Quality Control and Safety Technology along with an MBA in Creation and Development of Small and Medium business

Certifications & Courses

2013 - 2017
Degree in Tourism Administration

Degree in Tourism administration - event planning, customer service, bookkeeping, travel planning, travel agency.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    My greatest passion is traveling and enjoying the beauty of the world, language is not a barrier for me. I'm an expert shopping for rates when it comes to flight and hotel reservations. I always analyze the best... More

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