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Mora P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Customer service and remote personal assistant

I can work as a
  • Virtual Assistant
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has not been socially verified yet
Mora is a morning Bird and can work anytime

About me

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    I worked for 19 years at US. Embassy in Caracas, Venezuela. During the past 4 years, I focused on customer service, sales pre-quealifier and remote assistant duties with differentUS based-companies. Fully... More

Skills

Customer Service & Admin Support

Customer Support
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5 of 5
Phone Support
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Writing & Translation

Web Content Writing
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5 of 5
English Translation
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5 of 5
Editing
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5 of 5
Article Writing
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4 of 5
Editing and Proofreading
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5 of 5
Ghost Writing
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2 of 5
Spanish Translation
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5 of 5
Writing
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5 of 5
Translation
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5 of 5

Experience

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2023 - 2024
Luna Environmental
Custormer Service Representative

Answered inbound customer calls; routed calls and took messages * Created and managed work orders using Salesforce * Communicated with teams using Slack and Dialpad

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2022 - 2023
Bizmasoft LLC
Customer Service Coordinator

Provided customer assistance using Zoho CRM * Supported realtors implementing email marketing and social media * Served as liaison between graphic designers, content creators, and clients

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2019 - 2022
United Food truck LLC
Sales Pre qualifier

* Provided pricing information and answered customer inquiries * Collaborated with managers to deliver feedback and improve processes

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1994 - 2013
US Embassy Caracas
Economic Specialist

* Prepared analytical reports on social, economic, and trade matters * Conducted research in agriculture, oil, electricity, aviation, and maritime sectors

Education

1990 - 1994
Universidad Central de Venezuela

Economist with experience in International trade

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I have been swimming almost everyday for over 15 years. Love to start my day with a good swim. Baking and cooking is also my passion. I am a good listener to others.

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