Customer service and remote personal assistant
I worked for 19 years at US. Embassy in Caracas, Venezuela. During the past 4 years, I focused on customer service, sales pre-quealifier and remote assistant duties with differentUS based-companies. Fully... More
Answered inbound customer calls; routed calls and took messages * Created and managed work orders using Salesforce * Communicated with teams using Slack and Dialpad
Provided customer assistance using Zoho CRM * Supported realtors implementing email marketing and social media * Served as liaison between graphic designers, content creators, and clients
* Provided pricing information and answered customer inquiries * Collaborated with managers to deliver feedback and improve processes
* Prepared analytical reports on social, economic, and trade matters * Conducted research in agriculture, oil, electricity, aviation, and maritime sectors
Economist with experience in International trade
I have been swimming almost everyday for over 15 years. Love to start my day with a good swim. Baking and cooking is also my passion. I am a good listener to others.
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