I've been a Virtual assistant/Executive assistant working with start-ups and big corporations, eager to learn and grow
Experienced sales and customer success professional with 10+ years of remote experience in B2B lead generation, account management, and member engagement.
Mapped sports, nutrition, and fitness retailers across Alberta and BC, qualified co-packers, manufacturers, and 3PL logistics partners, implemented CRM, and managed logistics coordination.
Reduced member churn, maintained high CSAT, and resolved member issues through various channels.
Guided families through mental health resources, managed patient records, and handled inbound requests.
Executed outbound calls and emails, generated warm B2B leads, managed international accounts, and set appointments.
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