Naiza C. I am offline now
I AM NOT AVAILABLE TO WORK NOWCustomer service with over 5 years of experience and have degree in education.
I can work as a
- Virtual Assistant
- Sales And Marketing
- Admin Support
$700 /Month I accept:- PayPal
- PayPal
About me
Bilingual customer service representative with over 5 years of experience working in international call centers, performing funtions from sales and customer care. Also, I have degree in education as a foreign... More
Skills
Accounting
Good communicator – Mature, patient, responsible and positive attitude. - Approachable – Good listening skills. - Passionate and energetic. - Planning and organizational skills
Customer Service & Admin Support
I possess good organization, presentation and communication skills that ensure the people understand I always strive to achieve the highest standard possible at any giving task.
Experience
GRUPO G.S.S.
Bilingual Customer Service Agent
Assisting English and Spanish customers, with duties incluiding assisting inquiries, claims and reporting incidents, and create tickets to solve the incidents and escalate to the corresponding areas.
SCOTIABANK CONTACT CENTER
Customer service representative
Handle more than 60 calls daily, assisting inquiries, requests, claims of customers by phone and email, and make phone call to customers in order to facilitate any information that they need.
KONECTA BTO
Bilingual Customer Service Representative
Assist inquiries, requests, claims and incidents of English and Spanish customers by phone and email, resolving complaints and update information in the database following established procedures.
- LANGUAGE CENTER AKRON - LINCE
English Teacher through Skype
Through Skype, delivered engaging, coherent lectures and motivating lessons to students across all Key Stages. Utilized learning technology in the planning and delivery of lessons.
Education
National University Federico Villarreal
- I studied English as a foreign language teacher from 2013 to 2017 and I got a degree in education as a foreign language teacher. - I studied English at Instituto Peruano Norteamericano (ICPNA) from 2007 to 2011. Basic - Intermediate – Advanced program of English - I studied E-Marketing at ESAN University in 2019.
Certifications & Courses
Licenciatura en educación
- Certificate of degree in education as a foreign language teacher.
Advanced level diploma
- Certificate of basic - intermediate – advanced program of English.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
- I love watching TV news and romantic and comedy movie. - I am motivated to visiting to different places.
Hourly Rate (USD):
$4.38
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Post graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Naiza C.
General Information
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