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Nicolle S.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Panama
I’m available for a long-term job

Virtual Assistant specializing in admin support, CRM, and scheduling

I can work as a
  • Administrative VA
Full Time
Dollar icon $1500 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Nicolle is a morning Bird and wants to work during America/New_York Time

About me

    Experienced Virtual Assistant with over five years of remote work supporting U.S.-based teams in legal and customer service industries. Skilled in administrative support, calendar management, CRM systems, client... More

Skills

Communication

I have experience in these two platforms due to the fact I used them in my previous jobs.

Zoom
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

I have experience in these areas because I gathered that expertise in my previous jobs and in the tasks I was given, especially in my virtual assistant job.

Email Support
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5 of 5
Data Entry
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3 of 5
Administration
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
CRM
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4 of 5

Experience

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2020 - 2021
Prism Health Lab
Appointment Setter

Scheduled and coordinated client appointments, ensuring accurate information and efficient service delivery. Handled incoming calls to assist clients with inquiries and appointment-related support

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2021 - 2023
Work Better Now
Virtual Assistant

Provided virtual admin support to a U.S. legal firm. Managed attorney calendars, scheduled client appointments, handled email, and organized case files in the internal database.

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2023 - 2026
The Law Firm of Moumita Rahman
Customer Service Agent

Collected and recorded client data in the CRM. Managed document intake, evaluated and scheduled cases, handled client inquiries via email, web, and social media, and provided case updates.

Education

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Certifications & Courses

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Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Some of my hobbies include watching crime documentaries, movies, and series. I also like to read whenever I have the time, I also enjoy watching TikTok from now and then. I also enjoy playing with my two cats or... More

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