I provide customer experience with he final goal of earning my clients' loyalty.
I have work for multiple multi-national outsourcing companies in the customer service field by providing an experience to our customers. I also specialized myself in leading personal rather than supervising and... More
Experience using these channel of communications.
-Customer Service Rep (2016-2017). Team Leader Supervisor (2017-2018). Trainer and Support Staff Product Knowledge for Direct Sales In the Philippines, Asia 2018.
I worked with clients based in NYC by supporting their brand through calls, chats, SMS, & Emails. I also supported E-commerce platforms and led a team in there career & personal development.
Assisted passengers with heir check-in process and supported other Airline operation areas like customs, ground operations, gathered payments for additional services, and anything else involving CSAT.
I handled reservations for 8000 hotels by saving the sale and offering the guests attractive amenities and locations based on their requests. The goal was to accommodate and make them feel at home.
Flight Dispatcher- Aeronauutics. This career trained me to ensure all aviation safety parameters were in compliance before dispatching a flight.
Aviation Airway Management. This course trained me to understand all different areas of aviation and how we all come together in order to comply with the security and safety of this industry.
At this school I had the opportunity to learn how to convey a message through photography and to also know how a camera operates in manual mode to automatic.
In this second phase I learned light and its importance at the moment of creating pictures.
Currently learning how to enter de Digital Marketing World and be able to be your best partner by increasing your store's visibility and revenue.
I enjoy arts (fashion, culinary, music, & painting). I also enjoy very much competitive sports(volleyball, basketball, soccer, & tennis).
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