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Nurysbell M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

I provide customer experience with he final goal of earning my clients' loyalty.

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Cryptocurrency

This profile has been successfully verified with Linkedin
Nurysbell is a morning Bird and can work anytime

About me

    I have work for multiple multi-national outsourcing companies in the customer service field by providing an experience to our customers. I also specialized myself in leading personal rather than supervising and... More

Skills

Communication

Experience using these channel of communications.

Zoom
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Skype
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Slack
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Customer Service & Admin Support

Email Support
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Customer Support
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Data Entry
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Administration
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Phone Support
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5 of 5
Research
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Admin Support
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Email Management
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Customer Service
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Photo Editing
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CRM
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Experience

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2016 - 2018
Acquire BPO

-Customer Service Rep (2016-2017). Team Leader Supervisor (2017-2018). Trainer and Support Staff Product Knowledge for Direct Sales In the Philippines, Asia 2018.

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2019 - 2021
Hire Horatio
HireHoratio Team Lead/Supervisor

I worked with clients based in NYC by supporting their brand through calls, chats, SMS, & Emails. I also supported E-commerce platforms and led a team in there career & personal development.

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2019 - 2019
ServAir- Jetblue Operations
Passenger Service Agent

Assisted passengers with heir check-in process and supported other Airline operation areas like customs, ground operations, gathered payments for additional services, and anything else involving CSAT.

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2018 - 2019
Concentrix
Resorts Signature Reservations Services Representative

I handled reservations for 8000 hotels by saving the sale and offering the guests attractive amenities and locations based on their requests. The goal was to accommodate and make them feel at home.

Education

2020 - 2021
ZOHERGA

Flight Dispatcher- Aeronauutics. This career trained me to ensure all aviation safety parameters were in compliance before dispatching a flight.

2019 - 2019
UNPHU

Aviation Airway Management. This course trained me to understand all different areas of aviation and how we all come together in order to comply with the security and safety of this industry.

2017 - 2018
Chavón Escuela de Diseños

At this school I had the opportunity to learn how to convey a message through photography and to also know how a camera operates in manual mode to automatic.

2018 - 2018
Chavón Escuela de Diseños

In this second phase I learned light and its importance at the moment of creating pictures.

Certifications & Courses

2022 - 2022
Google Ads

Currently learning how to enter de Digital Marketing World and be able to be your best partner by increasing your store's visibility and revenue.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy arts (fashion, culinary, music, & painting). I also enjoy very much competitive sports(volleyball, basketball, soccer, & tennis).

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