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Jessica M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Admin tasks, customer service, advertising design and document management

I can work as a
  • Virtual Assistant
  • Customer Support
  • Human Resources
Full Time
Dollar icon $800 /Month

I accept:
    • Other
    • Zelle
    • +1

This profile has not been socially verified yet
Jessica is a morning Bird and wants to work during America/Caracas Time

About me

    I recently graduated as a licensed psychologist. I have worked for a mortgage companie, real estate firms, shipping companies, and as a private English teacher for teenagers.

Skills

Communication

Thanks to the experience gained and the various studies acquired during university, my communication skills are above average

Google Hangouts
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5 of 5
Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Other Tools
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3 of 5
Customer Service & Admin Support

Due to my over two years of experience as a virtual assistant in various fields, I have developed and gained expertise in all activities related to customer service.

Email Support
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5 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
CRM
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5 of 5

Experience

Company logo
2022 - 2023
My Mortgage, Inc
Documentation Assistant

I managed documentation for clients applying for loans or refinancing. I gathered, created,organized, and requested documents from clients and related parties (insurance companies, title company, HOA)

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2023 - 2024
My Realty Group
Virtual Assitant

I work as a virtual assistant for a real estate agent and a loan officer. I make calls to find potential clients, run Facebook and Instagram ads, and create advertising designs

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2021 - 2022
Real Estate Empire Group
Virtual Assitant

I worked as a virtual assistant for a real estate agent, making calls to find potential clients interested in selling or buying properties

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2021 - 2022
2BC Cargo
Logistics Coordinator

I organized tracking numbers and packages, identified which inventory items were destined for each branch, and sent the shipping reports accordingly. Also, I maintained direct contact with clients

Education

2019 - 2023
Yacambú University

I studied to graduate as a licensed psychologist, where I gained a lot of knowledge about individuals and social interactions; the knowledge I acquired now helps me in performing any task I set out to do and create a positive environment among my colleagues and clients

2010 - 2014
Alpha Academy

In this academy, I studied the English language as part of my education. Here, I acquired the basic knowledge of the language which I have practiced and improved over the years. Now I can say that my English level, for a non-native speaker, is above average

2005 - 2016
Independence School

(Middle School & High School) I studied at the same school for 10 years, where I made good friends whom I still have today.

Languages

English

Overall skills: Advanced
Written Level: Intermediate
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I enjoy reading novels, cooking, spending time with my friends, and my dream is to travel to different countries.

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