Mechanical Engineer with 10 years experience in Automotive Aftersales Operations
My professional career began as a technician in automotive mechanics, I completed my studies in Mechanical Engineering and joined Toyota in 2011. I was a Service Engineer, Technical Support Coordinator, Operations... More
Quality programs implementation in Customer complaint Handling Service Advisors Training
Window person for Field Technical Issues between Manufacturer (TMC) and Distributor, Technical reports and Recall handling. Assist Field Technical Support for Diagnosis, Problem Solving and quality
Being accountable for monitoring and achieving maintenance service requests for Toyota vehicles. Assuring product quality by reviewing and processing warranty according to Toyota standards.
Job-Training to develop Customer First Philosophy and enhance mindset skills through know-how for Dealer Operations. Support TMC programs for planning & training to achieve Customer Trust, lifetime
Mechanical Engineer Automotive Technician
Specialist in General Preventive Maintenance
Commercial Management Postgraduate.
I describe myself as a happy person and passionate to accomplish personal and professional goals. I love dogs, going for a walk and swimming is the sport that gives me peace.