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Omar S.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Mechanical Engineer with 10 years experience in Automotive Aftersales Operations

I can work as a
  • Project Manager
  • Customer Support
  • Admin Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Other

This profile has been successfully verified with Linkedin
Omar is a morning Bird and wants to work during America/Lima Time

About me

    My professional career began as a technician in automotive mechanics, I completed my studies in Mechanical Engineering and joined Toyota in 2011. I was a Service Engineer, Technical Support Coordinator, Operations... more

Skills

Customer Service & Admin Support

Quality programs implementation in Customer complaint Handling Service Advisors Training

Email Support
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5 of 5
Customer Support
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4 of 5
Microsoft Excel
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5 of 5
Administration
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5 of 5
Microsoft PowerPoint
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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4 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
Google Sheets
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5 of 5
Engineering and Manufacturing

Mechanical Engineering
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4 of 5

Experience

Company logo
2014 - 2017
Automotores Toyota Colombia
Technical Support Coordinator

Window person for Field Technical Issues between Manufacturer (TMC) and Distributor, Technical reports and Recall handling. Assist Field Technical Support for Diagnosis, Problem Solving and quality

Company logo
2011 - 2014
Distoyota
Service Engineer

Being accountable for monitoring and achieving maintenance service requests for Toyota vehicles. Assuring product quality by reviewing and processing warranty according to Toyota standards.

Company logo
2017 - 2019
Toyota Motor Corporation
Intra Company Transferee

Job-Training to develop Customer First Philosophy and enhance mindset skills through know-how for Dealer Operations. Support TMC programs for planning & training to achieve Customer Trust, lifetime

Education

2008 - 2013
ECCI University

Mechanical Engineer Automotive Technician

2013 - 2014
ECCI University

Specialist in General Preventive Maintenance

2019 - 2019
Javeriana University

Commercial Management Postgraduate.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Japanese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I describe myself as a happy person and passionate to accomplish personal and professional goals. I love dogs, going for a walk and swimming is the sport that gives me peace.

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