Industrial engineer & current student of psychology with 15 years of experience
I have extensive work experience in different fields such as sales, customer service, administrative assistant, occupational health and safety, teaching, project management, continuous improvement and cost... More
I personally use Skype to communicate with my friends and family. At work level, use Teams, and from 2020 to date, continuously use Zoom, Google Hangouts and others for virtual classes.
At Comteco, I managed to increase my client portfolio by 200% in 18 months, in addition to building their loyalty with cordial attention and support for solving problems in their services.
Management, planning and evaluation of projects in process optimization and cost reduction. Training staff in LSS methodology, problem resolution, change management, and others.
Supervision, control and verification of industrial safety measures in the production processes of the industrial tissue paper plant. Training staff in occupational risk prevention.
Logistics coordination of training programs for mining equipment operators, administrative management tasks, communication in English, translation from English to Spanish of technical manuals.
Management and loyalty of customer portfolio. Sales of telecommunications products, customer service, conflict management and resolution, relationship marketing. Collections of overdue invoices.
2021 - I studied a diploma in Higher Education by Competencies with Application in information technologies, communication, knowledge and digital learning. 2015 - Diploma in Safety Management and Occupational Risk Prevention 1998 to 2005 - Bachelor´s degree in Industrial Engineering
2020 - 2024 Bachelor's degree in Psychology, I am studying the last semester.
2012 - Management by competencies applied to management systems 2016 - Training of internal auditors in integrated management systems NB/ISO 9001:2015; NB/ISO 14001:2015; NB/OHSAS 18001:2008 2017 - Specialist in Food Safety Management Systems NB/ISO 22000:2005
My passions are self improvement, learn new things and work excellence oriented. My hobbies are dance, travel, read, meditate, knitting and aquarelle painting. I am also interested in psychology, I am currently... More