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Paola R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Industrial engineer & current student of psychology with 15 years of experience

I can work as a
  • Project Manager
  • Virtual Assistant
  • Customer Support
Part Time
Dollar icon $300 /Month

I accept:
    • Other
    • PayPal
    • +1

This profile has not been verified yet
Paola is a night Owl and can work anytime

About me

    I have extensive work experience in different fields such as sales, customer service, administrative assistant, occupational health and safety, teaching, project management, continuous improvement and cost... More

Skills

Communication

I personally use Skype to communicate with my friends and family. At work level, use Teams, and from 2020 to date, continuously use Zoom, Google Hangouts and others for virtual classes.

Google Hangouts
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GotoMeeting
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4 of 5
Zoom
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5 of 5
Skype
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4 of 5
Other Tools
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4 of 5
Customer Service & Admin Support

At Comteco, I managed to increase my client portfolio by 200% in 18 months, in addition to building their loyalty with cordial attention and support for solving problems in their services.

Email Support
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

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2017 - 2020
Owens Illinois (O-I) Bolivia
Continuous improvement and project management analyst

Management, planning and evaluation of projects in process optimization and cost reduction. Training staff in LSS methodology, problem resolution, change management, and others.

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2015 - 2016
Copelme S.A.
Industrial safety and occupational health supervisor

Supervision, control and verification of industrial safety measures in the production processes of the industrial tissue paper plant. Training staff in occupational risk prevention.

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2012 - 2014
Minera San Cristóbal S.A Sumitomo Corp
Mine Operations Training Consultant

Logistics coordination of training programs for mining equipment operators, administrative management tasks, communication in English, translation from English to Spanish of technical manuals.

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2006 - 2010
Comteco
Elite Account Executive

Management and loyalty of customer portfolio. Sales of telecommunications products, customer service, conflict management and resolution, relationship marketing. Collections of overdue invoices.

Education

1998 - 2021
Universidad Mayor de San Simón

2021 - I studied a diploma in Higher Education by Competencies with Application in information technologies, communication, knowledge and digital learning. 2015 - Diploma in Safety Management and Occupational Risk Prevention 1998 to 2005 - Bachelor´s degree in Industrial Engineering

2020 - 2024
Universidad Privada Franz Tamayo

2020 - 2024 Bachelor's degree in Psychology, I am studying the last semester.

Certifications & Courses

2012 - 2017
IBNORCA

2012 - Management by competencies applied to management systems 2016 - Training of internal auditors in integrated management systems NB/ISO 9001:2015; NB/ISO 14001:2015; NB/OHSAS 18001:2008 2017 - Specialist in Food Safety Management Systems NB/ISO 22000:2005

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Portuguese

Overall skills: Intermediate
Written Level: Beginner
Spoken Level: Intermediate

My Hobbies

    My passions are self improvement, learn new things and work excellence oriented. My hobbies are dance, travel, read, meditate, knitting and aquarelle painting. I am also interested in psychology, I am currently... More

Tests

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