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Paulina F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Bachelor of Arts in Foreign Languages

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $800 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has not been socially verified yet
Paulina is a morning Bird and wants to work during America/Bogota Time

About me

    +4 years of experience in translation, customer service, logistics, telemarketing, administrative tasks, data entry, data analysis, live chat, and email support.

Skills

Communication

Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
Photo Editing
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5 of 5
Market & Product Research
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5 of 5
CRM
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5 of 5

Experience

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2016 - 2018
Resume Genius
Customer Success Specialist

Provided excellent customer service and tech support via email, live chat and phone.

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2018 - 2020
Culligan Water
Customer Success Specialist

Received and promptly responded to customer queries via live chat.

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2020 - 2020
IDL Services Inc.
Customer Success Specialist

Communicated with customers through various channels and acknowledged and resolved customer complaints.

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2021 - 2022
Alegre Home Health Care Llc
Customer Service Representative

Assisted customers with requests for information, complaints, making appointments, and resolving issues

Education

2013 - 2017
University of Cartagena

Bachelor of Arts in Foreign Languages - Academic Achievement Awardee

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    My hobbies and passions are yoga, dancing, reading, watching documentaries, cooking and spending quality time with my loved ones.

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