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Paula E.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Customer service representative for 3 years, assistant with 1 year of experiece

I can work as a
  • Virtual Assistant
  • Graphic Designer
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal
    • Zelle

This profile has been successfully verified with Facebook
Paula is a morning Bird and wants to work during America/Bogota Time

About me

    Experienced and reliable customer service representative with experience providing assistance in a call center and office setting. Strong dedication to helping customers resolve issues and cultivating a positive... More

Skills

Accounting

Keeping records of payment, contracts and information about the company

Bookkeeping
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5 of 5
Accounting
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5 of 5
Communication

Able to use different platforms for conference meeting.

WebEx
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5

Experience

Company logo
2020 - 2020
Sitel
Customer Service Representative

Customer service representative of a provider of printing and imaging products, software, solutions and services, helping the customers to solve technical issues with the products.

Company logo
2020 - 2022
Sutherland Colombia
Customer Service Representative

Customer service representative for a leader Healthcare insurance, providing benefits, preauthorization requirements, claim information and solutions for the provider inquiries about the member.

Company logo
2022 - 2022
Sutherland Colombia
Subject Matter Expert

Subject matter expert for a Healthcare insurance, providing assistance to the customer service representatives with different concerns during the provider call. Help the client with insights.

Company logo
2022 - 2025
JMV Express Inc
Assistant Manager

Process the request for new drivers and new employees based on their profiles Process data Book flights Be in head of the claims coming from the inside and out of the company

Education

2016 - 2020
Universidad de Bogota Jorge Tadeo Lozano

Industrial Design professional study, focused in the user experience.

2002 - 2015
Colegio San Patricio

Bilingual high school, middle school and primary

Certifications & Courses

2020 - 2020
Diplomado Introducción al Diseño de Inte

Certified in Introduction to interior design

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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