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Paulina H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Ecuador
I’m available for a long-term job

Supervisor focused on customer service, staff performance, and growth.

I can work as a
  • Customer Service Bilingual
  • Administrative Assistant
Full Time
Dollar icon $1000 /Month

I accept:
    • Wire Transfer

This profile has not been socially verified yet
Paulina is a morning Bird and wants to work during America/Bogota Time

About me

    I excel in customer service, focusing on enhancing the customer experience and improving staff performance. I'm dedicated to long-term career growth and bring strong communication skills along with a proven track... More

Skills

Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Phone Support
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4 of 5
Research
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3 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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2 of 5
Market & Product Research
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3 of 5
CRM
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4 of 5

Experience

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2021 - 2022
SPORTBET
Customer Service

Handled inquiries, resolved complaints, and supported billing, returns, and exchanges. Used digital tools to log interactions and improve customer experience.

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2022 - 2023
SPORTBET
Marketing Assistant

Planned and executed campaigns across channels, organized events, coordinated with influencers, negotiated with suppliers for promo items, and supported giveaways to boost brand presence and engagemen

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2024 - 2025
WAKA
Restaurant Supervisor

Monitored customer satisfaction, addressed concerns, assisted waitstaff, resolved issues, ensured service quality, inspected dish presentation, and supervised staff to improve performance and service.

Education

2021 - 2022
London Metropolitan University

Bachelor of Arts in International Business

2017 - 2021
Blue Hill College

Associate's degree in administration

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I love to exercise, listen to music, and spend time with family and friends. I like to take care of myself and eat healthy.

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