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Pedro P.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Logistics Coordinator and Customer Service Specialist with expertise in shipment

I can work as a
  • Appointment Setter
  • Customer Service Bilingual
  • Call Center Agent
Full Time
Dollar icon $1200 /Month

I accept:
    • Cryptocurrency
    • Other
    • +6

This profile has not been verified yet
Pedro is a morning Bird and wants to work during America/Bogota Time

About me

    With over three years in logistics and customer service, I excel in coordinating shipments, negotiating with carriers, and ensuring on-time delivery. My strong interpersonal skills foster client relationships and... More

Skills

Accounting

Experienced in managing shipments, collaborating with carriers, and ensuring timely deliveries. Strong in customer relations, problem-solving, and operational efficiency.

Bookkeeping
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5 of 5
Accounting
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4 of 5
Communication

Google Hangouts
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5 of 5
Appear.in
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3 of 5
GotoMeeting
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3 of 5
WebEx
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3 of 5
Loom
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3 of 5
Zoom
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5 of 5
Skype
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5 of 5
Snagit
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3 of 5
Slack
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5 of 5
Other Tools
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5 of 5

Experience

Company logo
2019 - 2020
Quantica BPO
Customer Service Representative

Worked as a Customer Service Representative, resolving customer issues and inquiries efficiently. Enhanced communication skills and contributed to higher customer satisfaction and team success.

Company logo
2020 - 2021
Foundever (Sykes Colombia)
Customer Service Representative

Served as a Customer Service Representative, handling inquiries and providing solutions. Demonstrated strong problem-solving skills and contributed to high customer satisfaction and team goals.

Company logo
2021 - 2024
Lean Solutions Group
Customer Logistics Coordinator

Worked as a Logistics Coordinator, managing shipments, negotiating with carriers, and ensuring timely deliveries. Improved operational efficiency and built strong client relationships.

Education

2017 - 2018
IED Luz del Caribe

Completed high school with a strong academic foundation and participation in extracurricular activities. Gained essential skills and knowledge, which laid the groundwork for further education and career advancement.

2017 - 2018
Institución Universitaria ITSA

Studied Foreign Trade Assistance, gaining expertise in international trade practices, logistics, and business operations. This education provided practical skills and knowledge essential for a career in global commerce.

2019 - 2024
Universidad Nacional Abierta y a Distanc

Pursuing a Bachelor's Degree in Foreign Languages, focusing on advanced language skills and cultural studies. This program enhances communication abilities and prepares for a diverse range of professional opportunities in global settings.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Italian

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    I am passionate about reading, continuous learning, and acquiring new languages. I also enjoy skating, and value time spent with family and friends. My love for travel broadens my perspective and enhances my... More

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