Raul F. I am offline now
AVAILABLE TO WORK
HondurasI am a Customer Service Supervisor and Virtual Assistant
I can work as a
- Virtual Assistant
- Customer Support
- Admin Support
$1000 /Month I accept:- PayPal
- Wire Transfer
- PayPal
- Wire Transfer
About me
I have 5+ experience in working customer service in technical and customer care. Worked in an administrative and supervision role where I managed a group of people. Also have experience as a Administritive... More
Skills
Communication
I am very familiar with Skype, Slack and Zoom
Customer Service & Admin Support
Management in customer service and support
Experience
Startek
Customer Service Representative
Provide support for customers that needed helpful information, answer questions, respond to complaints, technical care, e-commerce, and sales.
Startek
Customer Service Representative
Provide support for customers that needed helpful information, answer questions, respond to complaints, technical care, e-commerce, and sales.
Startek
Senior Customer Service Representative
Mentor and give support Customer Service Representative, take calls and escalations when customer needed a higher person
Startek
Customer Service Supervisor
Administrative roles as working on payroll, create reports for KPIs and manage calendars. Manage a group of people and oversee performance, coach, educate, develop, guide, and motivate agents.
Education
La Ceiba Bilingual School
Bachelor of science and letters. Highscool
UNAH
Bachelor's Degree in Business Administration, on going studies. Virtual will not interfer with my job.
Certifications & Courses
EF SET Certificate
EF SET 76/100 C2 Proficiente https://www.efset.org/cert/rTZ1cu
Excellence in Customer Service Quality
Concepts and Principles of Attitude and motivation Concepts of communication, personality and self-esteem Protocols for the proper functioning of work teams Principles and protocols of Customer Service
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
As hobbies and passions I have cooking, I love to learn new recepites and make them in to something delicious with my own flavor. I like videogames I will say that is my escape from reality for a little while.
Hourly Rate (USD):
$6.25
Experience:
5 years
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Raul F.
General Information
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