Customer Support (VA/ ISA/ Call Center) and Translator (literary and technical)
I am actually a Social Psychologist but since I migrated I had to reinvent myself. The english language has been an absolute blessing in that regard and it has allowed me to work with people from all around the... More
I´ve been working as an ISA / VA / Customer support / Team Leader for about 3 years. Comfortable using CRM´s like Pipedrive or HighLevel, and communicating with customers via phone, chat, sms or email
To scout and engage with possible customers via email and social media, nurture the relationship with the lead and turn it into a sale. Respond to incoming communications via text, email, etc.
To provide our customers with precise information regarding our devices and services, and with a friendly and effective support to fulfill their requests (Sales, Troubleshooting and Billing).
Translate Chinese novels from English to Spanish, providing high quality translations in neutral Spanish enabling the Spanish-speaking readers to get to know and enjoy these contemporary works.
Literature, Movies, Languages and Translations. Overall I love a good story and a good story telling.