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Ricardo D.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Customer Support (VA/ ISA/ Call Center) and Translator (literary and technical)

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Payoneer
    • PayPal

This profile has not been verified yet
Ricardo is a morning Bird and wants to work during America/Argentina/Buenos_Aires Time

About me

    I am actually a Social Psychologist but since I migrated I had to reinvent myself. The english language has been an absolute blessing in that regard and it has allowed me to work with people from all around the... More

Skills

Communication

Loom
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4 of 5
Zoom
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4 of 5
Skype
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4 of 5
Slack
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4 of 5
Customer Service & Admin Support

I´ve been working as an ISA / VA / Customer support / Team Leader for about 3 years. Comfortable using CRM´s like Pipedrive or HighLevel, and communicating with customers via phone, chat, sms or email

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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4 of 5
Email Management
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4 of 5
Microsoft Office
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4 of 5
Excel
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3 of 5
Customer Service
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4 of 5
Google Drive
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4 of 5
Google Docs
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4 of 5
CRM
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4 of 5
Google Calendar
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4 of 5
Pipedrive
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4 of 5
LiveChat
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4 of 5
Google Sheets
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4 of 5

Experience

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2021 - 2021
That Marketing Team
ISA and Customer Support

To scout and engage with possible customers via email and social media, nurture the relationship with the lead and turn it into a sale. Respond to incoming communications via text, email, etc.

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2020 - 2021
Wing Mobile
Sales Agent and Team Leader

To provide our customers with precise information regarding our devices and services, and with a friendly and effective support to fulfill their requests (Sales, Troubleshooting and Billing).

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2019 - 2020
Jianlai Global
Translator

Translate Chinese novels from English to Spanish, providing high quality translations in neutral Spanish enabling the Spanish-speaking readers to get to know and enjoy these contemporary works.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Literature, Movies, Languages and Translations. Overall I love a good story and a good story telling.

Tests

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