A hospitality and tourism professional responsible for supporting services
I am a hospitality and tourism professional responsible for supporting guest services, reservations, and customer care. My duties include assisting guests with inquiries, managing bookings, resolving issues, and... More
Food & Beverage Trainee supporting guest service, restaurant operations, team coordination, and quality standards in a high-volume hotel environment. Developed strong skills in customer service
Provided administrative and operational support to the owner, managing schedules, communications, meetings, reports, and daily business tasks. Assisted with client relations, event coordination
Bachelor’s Degree in Tourism and Hotel Management -Specialization in Marketing and Service Management. - Comprehensive training in tourism and hotel management, with a focus on service management, marketing, customer service, hotel operations, tourism planning, and event organization.
Master’s Degree in Food & Beverage Management -Specialized training in food and beverage management, including operations management, cost control, menu planning, quality management, customer service, and team leadership.
Training in food safety, proper food handling, hygiene, contamination prevention, and food safety best practices.
Training in customer complaint and claims management, effective communication, conflict resolution, and strategies to improve customer satisfaction and experience.
My hobbies and passions include traveling, learning about different cultures, baking, and exploring new hospitality and tourism trends. I enjoy creating desserts, developing new recipes, and continuously improving... More

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