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Rivelis T.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

A hospitality and tourism professional responsible for supporting services

I can work as a
  • Customer Support
  • Property Management
  • Administrative Assistant
Full Time
Dollar icon $2560 /Month

I accept:
    • Zelle
    • PayPal

This profile has not been socially verified yet
Rivelis is a morning Bird and wants to work during America/Santo_Domingo Time

About me

    I am a hospitality and tourism professional responsible for supporting guest services, reservations, and customer care. My duties include assisting guests with inquiries, managing bookings, resolving issues, and... More

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Administration
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4 of 5
Phone Support
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4 of 5
Email Management
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5 of 5
Customer Service
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5 of 5

Experience

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2025 - 2026
Hyatt Regency Chesapeake Bay Golf Resort
Operations Trainee in Hospitality and A&

Food & Beverage Trainee supporting guest service, restaurant operations, team coordination, and quality standards in a high-volume hotel environment. Developed strong skills in customer service

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2022 - 2025
Coral Hospitality Corp
Executive Assistant to the Owner

Provided administrative and operational support to the owner, managing schedules, communications, meetings, reports, and daily business tasks. Assisted with client relations, event coordination

Education

2017 - 2022
UNAPEC

Bachelor’s Degree in Tourism and Hotel Management -Specialization in Marketing and Service Management. - Comprehensive training in tourism and hotel management, with a focus on service management, marketing, customer service, hotel operations, tourism planning, and event organization.

2025 - 2026
Euroinnova International

Master’s Degree in Food & Beverage Management -Specialized training in food and beverage management, including operations management, cost control, menu planning, quality management, customer service, and team leadership.

Certifications & Courses

2025 - 2026
ServSafe Food Handler Certification

Training in food safety, proper food handling, hygiene, contamination prevention, and food safety best practices.

2024 - 2025
Customer Complaint & Claims Management

Training in customer complaint and claims management, effective communication, conflict resolution, and strategies to improve customer satisfaction and experience.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My hobbies and passions include traveling, learning about different cultures, baking, and exploring new hospitality and tourism trends. I enjoy creating desserts, developing new recipes, and continuously improving... More

Tests

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