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Robelaybi P.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Virtual Assistant providing IT support, data entry, and customer service.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Help Desk Support
Part Time
Dollar icon $800 /Month

I accept:
    • Wire Transfer
    • PayPal

This profile has not been socially verified yet
Robelaybi is a morning Bird and wants to work during America/Barbados Time

About me

    Administrative Virtual Assistant with more than 10 years of experience in IT support, document processing, customer service, and digital tools. Skilled in Microsoft Office, Google Workspace, Canva, Adobe Acrobat,... More

Skills

Customer Service & Admin Support

Customer support via phone, WhatsApp and email. Skilled in data entry, form completion, follow-up, email management and administrative support.

Email Support
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4 of 5
Data Entry
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4 of 5
Phone Support
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3 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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3 of 5
Writing & Translation

Experience in document writing, editing, proofreading, academic content support, social media content and technical writing in Spanish.

Editing
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4 of 5
Writing
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4 of 5

Experience

Company logo
2013 - Present
Robert Solutions
IT Support & Administrative Services Assistant

Provide administrative, technical, and document processing services to individual clients and small businesses. Prepare and format documents using Microsoft Word, Excel, PowerPoint, Google Workspace, and PDF tools. Assist clients with form completion, immigration-related documents, appointment support, and case follow-up. Deliver customer support through phone calls, WhatsApp, email, and in-person communication. Provide remote computer assistance using AnyDesk, including software installation, troubleshooting, file management, and basic system support. Design basic flyers, business cards, social media posts, and print-ready materials using Canva, Adobe Photoshop, and CorelDRAW. Manage printing, scanning, document conversion, digital file organization, and data entry tasks. Support clients with technology use, email setup, online forms, and digital platforms.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy learning about technology, digital tools, business productivity, graphic design, and remote work. I am passionate about helping people solve problems, organizing information, improving processes, and using... More

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