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Roberto Josue A.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Proven expertise in building and developing high-performing teams,

I can work as a
  • Admin Support
  • Account Executive
Part Time
Dollar icon $960 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Roberto Josue is a night Owl and wants to work during America/Tegucigalpa Time

About me

    Dynamic and results-oriented Operations Leader with over 7 years of experience in team management and exceptional customer service. Proven expertise in building and developing high-performing teams, implementing... More

Skills

Language & Communication Coaches

Spanish
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5 of 5
Business Communication
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5 of 5
Soft Skills & Life Coaches

Leadership
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5 of 5
Communication Skills
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5 of 5
Decision Making
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5 of 5

Experience

Company logo
2023 - 2025
Interactive Contact Center/ Cyracom / Cloudbreak/ Equiti (Bilingual)
Account Supervisor

Led a team of Spanish to English interpreters, ensuring high-quality and accurate interpretation for various industries, including healthcare, legal, and customer service sectors.

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2022 - 2023
Interactive Contact Center/ Cyracom (Bilingual)
English to Spanish Interpreter

Provided interpretation services between English and Spanish speakers in a variety of settings, including healthcare, legal, customer service, medical, insurance, and other related industries.

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2025 - Present
Interactive Contact Center/ Equiti (Bilingual)
Account Manager

Led a team of 23 supervisors, ensuring high quality, compliance with SMART goals, tracking metrics and KPIs, and achieving the account objective for six consecutive months.

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2021 - 2022
Startek/ Comcast West, Xfinity Services (English)
Customer Service Representative

Helped customers troubleshoot hardware and software problems.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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