Proven expertise in building and developing high-performing teams,
Dynamic and results-oriented Operations Leader with over 7 years of experience in team management and exceptional customer service. Proven expertise in building and developing high-performing teams, implementing... More
Led a team of Spanish to English interpreters, ensuring high-quality and accurate interpretation for various industries, including healthcare, legal, and customer service sectors.
Provided interpretation services between English and Spanish speakers in a variety of settings, including healthcare, legal, customer service, medical, insurance, and other related industries.
Led a team of 23 supervisors, ensuring high quality, compliance with SMART goals, tracking metrics and KPIs, and achieving the account objective for six consecutive months.
Helped customers troubleshoot hardware and software problems.
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