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Robert L.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

I have experience as a customer service and sales representative.

I can work as a
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $900 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Robert is a night Owl and can work anytime

About me

    We can summarize my experience in expecting calls from customers who are looking for resolution regards issues with our services. Eventually making follow-up in order to make sure that the customer is satisfied... More

Skills

Customer Service & Admin Support

Based on my experience, I have used lots of CRMs in order to create profiles and modify accounts based on customers' preferences. I used to work through phone calls, emails, and chats.

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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5 of 5
Administration
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3 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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5 of 5
Admin Support
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3 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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5 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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4 of 5
DropBox
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4 of 5
Photo Editing
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3 of 5
Market & Product Research
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4 of 5
CRM
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5 of 5
Freshsales
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3 of 5
Freshdesk
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3 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
Insightly
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3 of 5
Pipedrive
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1 of 5
Sugar CRM
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1 of 5
Hubspot
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4 of 5
Nimble
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1 of 5
Nutshell
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1 of 5
LiveChat
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4 of 5
Google Sheets
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5 of 5
Salesforce Sales Cloud
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5 of 5

Experience

Company logo
2015 - 2018
Concentrix
Customer service

I used to receive calls from customers having issues regards their phone services issues. I was expected to resolve that issues and make sure the customer is satisfied with the resolution provided.

Company logo
2019 - 2022
Great Virtual Works
Sales representative

Attending calls from customers who saw infomercials for our products. I explained to them how valuable is to give it chance, to have consistency with the product. And subscribe them in Autoship.

Education

2002 - 2014
La Ceiba Bilingual school

Primary and high school focused on science and literature.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I do get inspired by nature itself. I am a simple person which enjoys drinking coffee or tea and reading a good book.

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