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Rocio F.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Guatemala
I’m available for a long-term job

Client support, administrative coordination, project follow-up, graphic design.

I can work as a
  • Virtual Assistant
  • Graphic Designer
  • Social Media VA
Part Time
Dollar icon $600 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Rocio is a morning Bird and wants to work during America/Guatemala Time

About me

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    Client-focused professional with 20+ years of experience in administrative coordination, client communication, project management, supplier management, invoicing, market research, and graphic design. Experienced in... More

Skills

Communication

Zoom
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4 of 5
Customer Service & Admin Support

20+ years supporting clients and business operations through communication, administration, research, invoicing, supplier coordination, and project follow-up.

Customer Support
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4 of 5
Data Entry
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3 of 5
Administration
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5 of 5
Research
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4 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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4 of 5

Experience

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2003 - Present
Folio, S.A.
Design Director

Manage administrative and creative operations, coordinating clients, suppliers, projects, priorities, and deliverables. Maintain direct client communication, follow up on requests, and provide personalized support throughout each project. Manage quotations, invoicing, supplier payments, market research, and pricing analysis. Coordinate projects, client meetings, corporate events, advertising campaigns, media activities, and brand requirements. Manage multiple projects independently while maintaining deadlines, quality standards, and client expectations. Develop graphic design, branding, advertising, editorial, and visual communication materials.

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1997 - 2003
Folio, S.A.
Creative Manager

Produced graphic design, layout, concept development, and final artwork for a wide range of clients. Led client meetings to understand goals, ideas, and business needs and translate them into effective creative solutions. Coordinated communication with clients and suppliers throughout design and production processes. Provided personalized client service while managing multiple projects and production deadlines.

Education

1994 - 1999
Universidad Rafael Landívar

Bachelor's Degree in Graphic Design. Thesis Project: Educational Materials for Children with Attention Deficit Disorders.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I enjoy creativity, visual communication, photography, and discovering new ideas in design and branding. I also enjoy learning, staying organized, and finding practical solutions that make projects and everyday... More

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