Rocio V.

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I hold a degree in International Affairs with a specialization in Human Resources, which provided me with a strong foundation in global communication, cultural understanding, conflict resolution, and talent management. My studies enhanced my ability to work with diverse groups and manage people.

I am Six Sigma certified, which allows me to apply process improvement techniques to enhance efficiency and service quality.

I earned a certification in Intermediate Excel, where I learned to manage data more effectively and create useful reports and spreadsheets.