I'm an Industrial Engineer with and enphasis in Project Management, solid experience as an executive assistant.
I have worked in customer service, sales, project management, and technical support, also as a supervisor, handling multiple activities at a time, and organizing and managing different tasks, I'm detailed and... More
Quickbooks credit memo, journal entry, data entry, updates, COA updates and upload. Data clean up and upload (lists). Reach Reporting, Saasant for bulk uploads.
As a remote worker and project management specialist, communication is key to achieving goals.
Lead multiple project following up each step, coordinating between departments and being the main contact point between the customer and our sales representatives. Support with administrative taks.
Follow up on real time the performance of the team, ensure the KPI's comply with the organization standars, coaching for each agent, generate the action plan and team calendar, customer service.
Customer service, profiling, branding, support thruought the flight, assist on the customer needs and provide a safe enviroment following the safety and emergency protocols.
* Project management and software implementation * CRM management, Logistics, documentation * Excel projects, and the entire Gsuite management * Quickbooks management * Administrative Tasks
Srum Master certified, methodology to follow up on projects, processes, trhough sprints managament and constant feedback for continuos improvement.
Methodology that provides organizations tools to improve the capability of their business processes. Increasing performance and process control and improvement.
I enjoy exercise, walking, and reading. Every activity that involves nature is something I would like to do.
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