Hello, I am a Virtual Assistant in administration and customer service.
I have worked with different projects with an experience of 3 years, such as Customer Service, Community Manager, Creator of Content for blogs, edition of logos and images.
I graduated with a technical bachelor's degree in nursing.
The course deals with the protocols that must be carried out when we work as telephone representatives. We learn how to respond, what to do with an angry customer, problem solving and other aspects of the area.
The course deals with the correct Writing in Spanish. I learned to use punctuation marks, accentuation and methods to write clearly and concisely, so that what I have written is understood.
Certification on content management, development of strategies for social networks, how to implement them to obtain followers and an organic community.
In this course I learned to build trust with clients, to provide quality service and to generate positive and loyal relationships with my clients
I like to read, keep up with literary trends like the ones that are going viral on social media, and keep developing my skills.
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