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Rossy D.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Hello, I am a Virtual Assistant in administration and customer service.

I can work as a
  • Virtual Assistant
  • Social Media Manager
  • Customer Support
Full Time
Dollar icon $500 /Month

I accept:
    • PayPal

This profile has been successfully verified with Facebook, Twitter and Linkedin
Rossy is a morning Bird and can work anytime

About me

    I have worked with different projects with an experience of 3 years, such as Customer Service, Community Manager, Creator of Content for blogs, edition of logos and images.

Skills

Communication

Zoom
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5 of 5
Skype
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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4 of 5
Market & Product Research
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1 of 5
CRM
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2 of 5

Education

2004 - 2007
Politécnico Fabio Amable Mota

I graduated with a technical bachelor's degree in nursing.

Certifications & Courses

2017 - 2017
Representante Telefónico

The course deals with the protocols that must be carried out when we work as telephone representatives. We learn how to respond, what to do with an angry customer, problem solving and other aspects of the area.

2018 - 2018
Redacción y Ortografía

The course deals with the correct Writing in Spanish. I learned to use punctuation marks, accentuation and methods to write clearly and concisely, so that what I have written is understood.

2021 - 2021
Community Manager

Certification on content management, development of strategies for social networks, how to implement them to obtain followers and an organic community.

2022 - 2022
Fundamentos de Servicio al cliente

In this course I learned to build trust with clients, to provide quality service and to generate positive and loyal relationships with my clients

Languages

English

Overall skills: Beginner
Written Level: Intermediate
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to read, keep up with literary trends like the ones that are going viral on social media, and keep developing my skills.

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