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Raiza Z.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

20 years of experience in the administrative area and customer service,

I can work as a
  • Virtual Assistant
  • Sales And Marketing
  • Project Manager
Full Time
Dollar icon $700 /Month

I accept:
    • Other
    • Cryptocurrency
    • +1

This profile has been successfully verified with Linkedin
Raiza is a morning Bird and wants to work during America/Panama Time

About me

    I have 3 degrees of higher education, TSU in Administration of Physical and Financial Resources, Lawyer and MBA in Business Management, I have worked in various sectors, however I have 10 years of experience in... More

Skills

Customer Service & Admin Support

I have always been in charge of customer service, in the last positions I held I specialized in conflict resolution, advice, and negotiation.

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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3 of 5
Administration
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5 of 5
Phone Support
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4 of 5
Research
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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4 of 5
Photo Editing
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3 of 5
Market & Product Research
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5 of 5
CRM
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3 of 5
Project Management

In my last two positions I was developing various projects of the company, in the strategic, technical and to generate savings

Project Management
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4 of 5
Marketing Project Management
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2 of 5
Software Development Project Management
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1 of 5
Web Development Project Management
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3 of 5
Design Project Management
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2 of 5
Other Project Management
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4 of 5
Writing Project Management
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3 of 5
Project Coordinator
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4 of 5

Experience

Company logo
2014 - 2016
Assicurazioni Generali, S.p.A.
Miscellaneous Risk Claims Analyst

Claims Analysis; customer support; Advice to the Insured and Brokers; Negotiation with Affected Parties, Payments to the Insured and Affected, Policy Analysis

Company logo
2016 - 2022
Assa Compañia de Seguros, S.A.
Miscellaneous Risk Claims Analyst

Claims Analysis; customer support; Advice to the Insured and Brokers; Negotiation with Affected Parties, Payments to the Insured and Affected, Policy Analysis

Company logo
2014 - 2016
Assicurazioni Generali, S.p.A.
Legal Indemnities and Recoveries Officer

Coordination and monitoring of legal assistance. Keep the record and control of resolutions in Perfect organization. Careful customer service. Creation of forms for management and monitoring of each c

Company logo
2009 - 2010
C.W.C. VALENCIA C.A. DEPILIGHT
Headquarters Manager

In charge of the headquarters. Online and telephone marketing for positioning of the brand. Creation of promotions to achieve the objectives Monthly. Personnel administration, payroll, selection train

Education

2000 - 2003
Colegio Universitario Fermín Toro

Physical and Financial Resources Management

2006 - 2011
Universidad Fermín toro

Lawyer., Law Degree in Venezuela...

2011 - 2012
Escuela Europea de Negocios

MBA in Business Administration and Management

Certifications & Courses

2009 - 2009
Micorsoft Office

Curso en Oficce, el cual me dio la habilidad para manejar todas las herramientas del programa, como Word, Excel, Power Point y Publisher

2014 - 2014
Excel Avanzado

Excel Specialization Course .......

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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