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Samuel R.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I am an Operations Division Manager with over 4 years of experience.

I can work as a
  • Customer Service Bilingual
  • Call Center Agent
  • Project Manager
Full Time
Dollar icon $1800 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Samuel is a morning Bird and can work anytime

About me

    Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity... More

Skills

Communication

Google Hangouts
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5 of 5
Loom
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5 of 5
Zoom
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5 of 5
Skype
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5 of 5
Slack
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Research
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5 of 5
Admin Support
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5 of 5
Customer Service
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5 of 5

Experience

Company logo
2019 - 2024
Care Solace
Operations Division Manager

The role of Division Manager of Operations required a combination of leadership, strategic thinking, problem-solving skills, and operational expertise to achieve success

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2018 - 2019
Knoah Solutions
Quality Assurance Manager

As a Quality Assurance Manager I had to ensure that procedures were followed in every call, review customer satisfaction, and contributing to the overall success of the organization.

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2014 - 2018
Startek
Customer Service Agent

In this position I had to build and maintain a positive relationship with customers, addressing their needs and concerns, and contributing to the overall success and reputation of the company.

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2012 - 2014
Aqua Sports
General Manager

I was responsible for driving the overall success and growth of the organization by providing strategic leadership, managing resources effectively, and reviewing the overall operation of the company

Education

1988 - 1999
La Ceiba Bilingual School

I was able to learn English since I was a child and I participated a lot on medical brigades as an interpreter which gave me more knowledge of the English language.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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