Samuel H. I am offline now
AVAILABLE TO WORK
Dominican Republic7+ years in customer service, sales & tech support across travel & telecom.
I can work as a
- Sales Representative
- Call Center Agent
- Outbound Call Agent
$2400 /Month I accept:- PayPal
- PayPal
About me
Bilingual professional with over seven years of experience in sales, customer service and technical support across demanding international environments. Currently representing MSC Cruises to guests of many... More
Skills
Customer Service & Admin Support
7+ years delivering 5-star customer service/support in travel, airline & telecom. Skilled with CRM tools (Salesforce, Zendesk) and accurate data entry/ticket logging in fast-paced settings.
Project Management
Experience
Voice Team
Technical Support Representative
Delivered technical support and customer service in English to international users.
MSC Cruises
Sales Representative
Advise and sell onboard packages, shore excursions and services to guests of many nationalities.
American Airlines
Customer Service Representative
Assisted domestic and international passengers with check-in, boarding and flight information.
Education
Data Networks from Pontificia Universidad Católica Madre y Maestra (PUCMM)
All coursework completed; internship pending for degree
Certifications & Courses
Microsoft SQL Server
Complete database course
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$15
Experience:
6 years 2 Months
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Samuel H.
General Information
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