Sandro R. I am offline now
AVAILABLE TO WORK
NicaraguaCustomer Service Specialist, Quality Analyst, Data Researcher, Translator, V.A.
I can work as a
- Virtual Assistant
- Customer Support
- Admin Support
$500 /Month I accept:- Payoneer
- Payoneer
About me
With a Technical Certificate in Advertising Design and a Technical and Executive Certificate in English for Business Centers, I have 10+ years work experience in roles like World Class Customer Service,... More
Skills
Communication
Customer Service & Admin Support
Experience
Qualfon, Inc., Costa Rica
Mortgage Collections and Customer Service
I worked as a Customer Service Representative in the Mortgage Collections Department for over 8 months for Washington Mutual bank (U.S.A.). Sadly, the outsourcing company closed operations.
ACE Global, Costa Rica
Customer Service/Interpreter/Quality Assurance
As a Quality Analist, I was in charge of overseeing the adherence to the company´s policies and procedures, and keep strict and close communication with our managers on a daily basis.
Equifax, Inc., Costa Rica
Data Entry and Research, Customer Service
I kept credit reports up to date utilizing several research tools and sistems and provided customers, colleagues and managers with information via phone and email.
Education
Instituto Nacional de Aprendizaje, CR
1) English Executive for Services 2) English Technician for Service Centers
Instituto de Alajuela, Costa Rica
1) High School. 2) Marketing Design.
Certifications & Courses
Certificate of Participation
Introduction to Lean Training, Equifax, Costa Rica
Certificate of Workshop Completion
Idioma Internacional BES Accent Reduction and Pronunciation Course, Equifax, Costa Rica
"On the Fly" Award
Positive feedback from processor: "His work was efficient, professional and greatly appreciated by all parties involved".
Marketing Design Technician Certificate
Instituto de Alajuela High School, Costa Rica
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
I love life and I feel great happiness when I can contribute to the wellbeing of others. I like poetry, singing, studying, reading and writing. I am a person compromised with the well-done work and when I work for... More
Hourly Rate (USD):
$6.25
Experience:
10+ years
English Level:
Advanced
Availability:
80+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Sandro R.
General Information
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