Customer Service and Legal Assistant
I've been working in the customer service area for over 8 years and Legal Assistant for 4 years now. I love working in these fields, I'm able to apply in-depth knowledge to successfully perform job functions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times.
Assisted counsel in preparing answers, and providing documentation, and information for discovery requests. Worked alongside attorneys and fellow legal assistants on complex cases and legal processes
Complete intake assessment forms. Explain eligibility requirements, application details, payment methods and applicants' legal rights during the intake assessment.
Engineering in Logistics Management