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Silvia D.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

psychologist with 8 years of experience in customer service, sales and business

I can work as a
  • Sales And Marketing
  • Customer Support
Part Time
Dollar icon $300 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Silvia is a morning Bird and wants to work during America/Caracas Time

About me

    Professional graduate in psychology with 8 years of experience working with customer service, receiving complaints, claims and requests, as well as advising the client in a timely manner, directing them by giving... More

Skills

Customer Service & Admin Support

8 years of work experience in customer service in person and by telephone, able to provide relevant information about products, services and information in general.

Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
5 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
4 of 5
Email Management
★
★
★
★
★
4 of 5
Customer Service
★
★
★
★
★
5 of 5
Photo Editing
★
★
★
★
★
3 of 5
Market & Product Research
★
★
★
★
★
4 of 5
CRM
★
★
★
★
★
5 of 5
Sales & Marketing

Verifiable experience in the sales area, highlighting characteristics, advantages and benefits to positively complete the purchase process.

Internet Marketing
★
★
★
★
★
3 of 5
Mobile Marketing
★
★
★
★
★
3 of 5
Market Research
★
★
★
★
★
4 of 5
Affiliate Marketing
★
★
★
★
★
3 of 5
Marketing Strategy
★
★
★
★
★
3 of 5
Creative advertising
★
★
★
★
★
3 of 5
Cold Calling
★
★
★
★
★
5 of 5
Sales
★
★
★
★
★
5 of 5
Sales Representative
★
★
★
★
★
5 of 5
Voice Over
★
★
★
★
★
4 of 5
Telemarketing
★
★
★
★
★
5 of 5
Email Outreach
★
★
★
★
★
4 of 5

Experience

Company logo
2012 - 2017
Makro Comercializadora
Customer Support

Personal and telephone attention providing the client with information about products, processing returns, changes and price differences, receiving complaints, claims and requests

Company logo
2020 - 2021
Stop jeans
business advisor

Advise customers on the products for sale in a timely manner, giving them as much information as possible about benefits and advantages in order to make sales, as well as promoting the form of direct

Company logo
2021 - 2022
DAKA
sales consultant

Knowledge of all products (appliances) such as characteristics, material, functions, warranty and installation to advise the client correctly, managing to satisfactorily close the purchase process

Education

2007 - 2012
Universidad Rafael Urdaneta

Graduated professional in psychology, with a customer service course held in Bogotá

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
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  • Hourly Rate (USD):
    $7.5
  • Experience:
    8 years
  • English Level:
    Beginner
  • Availability:
    40+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    Yes
  • Monthly Salary:
    Negotiable
  • Looking for:
    Short-term Job
  • Can Work Immediately:
    Yes
Silvia D.
General Information
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