I’m a Customer Service/Customer Success Rep with 5+ years of experience
I’ve worked in the BPO industry, for AT&T and Cash App, where I gained experience in Customer Service, Cross Sales, Banking, KYC, and TechSupport. Working there I got promoted and I learned about the operational... More
I have experience as trainer in Cash App. I trained new hires for over a year and a half.
I have 5 years of experience in customer service in which I had to do most of these tasks on a daily basis. I got promoted doing it and I managed to be an employee of the month a few times.
Mainly, I had to call potential leads to offer our service. We worked with chiropractors, dentists, and car dealers. I needed to set up an appointment with my supervisor.
I work as a virtual receptionist and screener, managing inbound calls and handling email screenings for potential new clients.
I love reading and solving puzzles. Besides, I love to create new shopify websites. Every new challenge, means that I can keep learning and improving.
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