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Susann M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

I have a degree in Administration but I currently work as a Canine Groomming

I can work as a
  • Customer Support
  • Admin Support
Full Time
Dollar icon $300 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has not been socially verified yet
Susann is a morning Bird and wants to work during America/Caracas Time

About me

    I have always been in charge of supervising work areas that require organization, control and reporting. The last company where I worked was Hidrocapital receiving many coaching courses and customer service there.... More

Skills

Customer Service & Admin Support

Search for the best and true information that is given to the client. Office management for statistical tables and tables, report writing, and preparation of presentation sheets

Customer Support
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5 of 5
Administration
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5 of 5
Phone Support
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3 of 5
Research
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3 of 5
Email Management
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3 of 5
Project Management

Coordination and control of new projects established in the company. Generation of new ideas that provide solutions

Project Management
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4 of 5
Marketing Project Management
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3 of 5
Other Project Management
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4 of 5
Project Coordinator
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4 of 5

Experience

Company logo
2002 - 2015
Hidrocapital
Supervisor

Supervise and manage the call center, organize and control the internal gestures of an office and evaluate the problems associated with erroneous billings

Education

1994 - 2000
Universidad Metropolitana

I have general knowledge of how to manage a company, organize and manage tasks and trades. I received many courses where good customer service is prioritized

Certifications & Courses

2008 - 2008
Programa de Supervision

Techniques acquired to carry out a good mastery of the work team

2009 - 2009
Atencion al Cliente

Management of Emotions, attitudes and conflicts in customer service

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I like to be useful to those who work and use my ability to solve conflicts to better manage daily work. I am very practical and learn fast. I demand a lot because I like to be organized and always present a good... More

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