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Stanley C.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I'm a Customer Service Rep and I help people solving their inquiries and request

I can work as a
  • Customer Support
Full Time
Dollar icon $1000 /Month

I accept:
    • PayPal

This profile has not been verified yet
Stanley is a morning Bird and wants to work during America/Dominica Time

About me

    I have a Bachelor and a Master's Degree in Hotel Management, however I have more than 4 years of experience working as a customer service rep, being a sales agent and a transaction requestor agent, and Tech Support... more

Skills

Accounting

Bookkeeping
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5 of 5
Accounting
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3 of 5
Freshbooks
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3 of 5
Quickbooks
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5 of 5
Customer Service & Admin Support

I have worked with a lot of different systems, and more when we talk about Office and Google Suit, with a lot of versatility. I have used different platforms like Genesys, Genesys Cloud, and others.

Email Support
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5 of 5
Customer Support
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5 of 5
Microsoft Excel
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Phone Support
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5 of 5
Microsoft PowerPoint
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5 of 5
Research
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4 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Microsoft Office
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5 of 5
Microsoft Word
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5 of 5
Excel
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4 of 5
Customer Service
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5 of 5
Google Drive
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5 of 5
Google Docs
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5 of 5
OneDrive
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5 of 5
DropBox
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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3 of 5
CRM
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5 of 5
Freshsales
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4 of 5
Freshdesk
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4 of 5
Google Calendar
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5 of 5
Google Suite
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5 of 5
Insightly
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4 of 5
Pipedrive
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1 of 5
Sugar CRM
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1 of 5
Hubspot
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4 of 5
Nimble
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1 of 5
Nutshell
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1 of 5
LiveChat
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5 of 5
Google Sheets
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5 of 5
Salesforce Sales Cloud
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3 of 5

Experience

Company logo
2016 - 2018
DataVimenca
Customer Service Representative

Customer Service Representante, Sales Agent and Tech Support

Company logo
2020 - 2020
Hotel Benalmádena Palace and Spa
Receptionist and Reservations Agent

Reservation;s Agent and Receptionist, welcoming guests, making check-in and check-out, cash flow closing, reservations reviews, room organization and other responsibilities.

Company logo
2020 - 2022
VoiceTeam
Customer Service Representative, Team Lead and Supervisor

Customer Service Representative, Team Lead and Operations Supervisor

Education

2008 - 2012
Politécnico Padre Zegrí

High School Technical Degree in Business Management and Accountability

2013 - 2017
Universidad Dominicana O&M

Bachelor Degree In Hotel Management

2020 - 2021
Swiss Hotel Management School

Master Degree in International Business in Hotel Industry and double degree University of Derby

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

French

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Portuguese

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    I love to watch the F1, watch Basketball games and movies. I'm a Marvel fan. I also love to travel and to visit different places. My dream is to have my own Outsourcing company, so I can provide Customer Service to... more

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