banner
worker img

Stephanie F.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

Lead Financial Analyst, I’m charge of the account receivable.

I can work as a
  • Customer Service Bilingual
  • Project Manager
  • Admin Support
Part Time
Dollar icon $500 /Month

I accept:
    • PayPal
    • Payoneer
    • +1

This profile has not been verified yet
Stephanie is a morning Bird and wants to work during America/Guatemala Time

About me

    I have 10 years of experience on Customer Service for various markets, I have been a Supervisor on the area for more tan 6 years now and I have also worked as Onboarding Specialist, Mentor and Sales Coach.

Skills

Accounting

Bookkeeping
(*)
(*)
(*)
(*)
( )
4 of 5
Accounting
(*)
(*)
(*)
( )
( )
3 of 5
Communication

Google Hangouts
(*)
(*)
(*)
(*)
(*)
5 of 5
Appear.in
(*)
(*)
(*)
( )
( )
3 of 5
GotoMeeting
(*)
(*)
(*)
(*)
(*)
5 of 5
WebEx
(*)
(*)
(*)
( )
( )
3 of 5
Loom
(*)
(*)
(*)
(*)
(*)
5 of 5
Zoom
(*)
(*)
(*)
(*)
(*)
5 of 5
Skype
(*)
(*)
(*)
(*)
(*)
5 of 5
Snagit
(*)
(*)
(*)
( )
( )
3 of 5
Slack
(*)
(*)
(*)
(*)
(*)
5 of 5
Other Tools
(*)
(*)
(*)
(*)
(*)
5 of 5

Experience

Company logo
2014 - 2015
Allied Global
Team Leader

In charge of the 3D Modeling Team in order to reach the daily and monthly goals

Company logo
2016 - 2019
TELUS International Guatemala
Customer service representative

I was in charge of helping the customer to personalized their packages and to retain them

Company logo
2019 - 2022
TELUS International Guatemala
CS Team Leader

In charge of the coaching sessions and also to provide the necessary tools to exceed their goals

Company logo
2022 - 2022
TELUS International Guatemala
Mondaycom Onboarding Specialist

I was in charge of showing customers how to take advantage of th e premium package of the platform

Education

2009 - 2013
Colegio El Sagrado Corazon de Jesus

7th grade to 9th grade and the completed high school with Bachillerato en CIencias y Letras con Orientacion en Diseño Grafico.

2016 - 2021
Universidad Galileo de Guatemala

Completed my career on Business Administration and International Commerce.

Certifications & Courses

2022 - 2022
Monday Onboarding Specialist

Completed certification to be able to onboard new customers to enjoy the benefits of the Monday.com platform.

2020 - 2020
Scrum Master

Basic walk throgh the basics of the Scrum Master Methodology.

2018 - 2018
Interior Design Diploma

6 months course of interior design.

2019 - 2019
Emotional Interlligence Master Class

Designed for leaders to be emotionally prepared for unexpected circunstances.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate ProsMarketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..