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Steve L.
I am offline now

activeStatusAVAILABLE TO WORK
I’m available for a long-term job

I work in Workforce Management as a Real-Time Analyst (RTA)

I can work as a
  • Data Entry Specialist
  • Customer Service Bilingual
  • Data Analyst
Full Time
Dollar icon $1300 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Twitter
Steve is a morning Bird and wants to work during America/El_Salvador Time

About me

    Experienced Real-Time Analyst with over 10 years of expertise in Workforce Management (WFM), technical support, and data analysis specializing in real-time monitoring, process optimization, and report automation.

Skills

Project Management

Experienced in coordinating and managing writing, marketing, design, web, and software projects with strong planning and teamwork skills.

Project Management
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3 of 5
Marketing Project Management
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4 of 5
Software Development Project Management
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2 of 5
Web Development Project Management
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2 of 5
Design Project Management
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3 of 5
Other Project Management
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4 of 5
Writing Project Management
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4 of 5
Project Coordinator
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3 of 5

Experience

Company logo
2013 - 2014
FOCUS Services
Technical Support and IT Solutions

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2009 - Present
TELUS International
WFM Real-Time Analyst

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2012 - 2012
Teleperformance
Customer Service and Technical Support

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2017 - Current job
TELUS International
WFM Real-Time Analyst

Certifications & Courses

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I have experience in personnel management, technical support, fraud prevention, and data entry. As RTA for over three years, I supervised operations, managed regulatory compliance, and automated reports with Google... More

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