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Steven M.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Specialist in process management and assistance and Customer Support

I can work as a
  • Sales And Marketing
  • Customer Support
Full Time
Dollar icon $600 /Month

I accept:
    • Bitcoin
    • PayPal
    • +1

This profile has not been socially verified yet
Steven is a morning Bird and wants to work during America/Caracas Time

About me

    Technician in commerce and administrative services with a computer mention with more than 3 years of experience in customer service, collections and sales. Carrying out team leader functions, monitoring the... More

Skills

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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5 of 5
Data Entry
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2 of 5
Administration
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4 of 5
Phone Support
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5 of 5
Research
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4 of 5
Admin Support
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3 of 5
Email Management
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4 of 5
Customer Service
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5 of 5
Photo Editing
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3 of 5
Market & Product Research
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5 of 5
CRM
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3 of 5

Experience

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2020 - 2021
Colektia
Senior Ejecutivo de Cobranza

Contact with clients of the current and penalized collection portfolio for the negotiation of agreements, generation of credit contracts, recovery of overdue billing fees, resolution of doubts.

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2021 - 2022
Colektia
Team Leader

Review of daily management tasks, listening for management feedback, team training, sending information, creating learning material, validation of assistance and punctuality

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2019 - 2020
Terrenos Houston
Sales Executive

Client prospecting, negotiation for land sales, management follow-up, creation of web advertising, sales strategies, team training

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2016 - 2017
V.E.A.Venezolana de ExterioresyAsociados
Production assistant

Verification of lists of client requests for the production of advertising material, follow-up of the agenda for orders and delivery, review and validation of inventory, supervision and review

Education

2013 - 2018
Colegio Monterrey

Graduated as a Technician in Commerce and Administrative Services with a Computer Science mention. 6 years of studies focused on the knowledge and analysis of administrative, financial, marketing and how to optimize the business industry using information technology.

Languages

English

Overall skills: Beginner
Written Level: Intermediate
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    I am a lover of technology and the audiovisual world. I have the thought that a creative mind together with technological contributions can achieve wonderful things in the different branches of the different... More

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