Specialist in process management and assistance and Customer Support
Technician in commerce and administrative services with a computer mention with more than 3 years of experience in customer service, collections and sales. Carrying out team leader functions, monitoring the... More
Contact with clients of the current and penalized collection portfolio for the negotiation of agreements, generation of credit contracts, recovery of overdue billing fees, resolution of doubts.
Review of daily management tasks, listening for management feedback, team training, sending information, creating learning material, validation of assistance and punctuality
Client prospecting, negotiation for land sales, management follow-up, creation of web advertising, sales strategies, team training
Verification of lists of client requests for the production of advertising material, follow-up of the agenda for orders and delivery, review and validation of inventory, supervision and review
Graduated as a Technician in Commerce and Administrative Services with a Computer Science mention. 6 years of studies focused on the knowledge and analysis of administrative, financial, marketing and how to optimize the business industry using information technology.
I am a lover of technology and the audiovisual world. I have the thought that a creative mind together with technological contributions can achieve wonderful things in the different branches of the different... More
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