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Shammary M.
I am online now

activeStatusAVAILABLE TO WORKlocation icon Colombia
I’m available for a long-term job

Telecommunication based Sales and customer service.

I can work as a
  • Customer Support
  • Sales Representative
  • Call Center Agent
Full Time
Dollar icon $1000 /Month

I accept:
    • Payoneer
    • Other
    • +1

This profile has not been socially verified yet
Shammary is a morning Bird and can work anytime

About me

    As a sales representative, I've built a dynamic career centered around fostering meaningful relationships with clients and driving revenue growth for my company. Armed with a keen understanding of our... More

Skills

Customer Service & Admin Support

Cater to the needs of clients and customers in a 24/7 work environment. Handle inbound calls effectively and efficiently using proactive customer service and call control techniques.

Email Support
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3 of 5
Customer Support
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5 of 5
Data Entry
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3 of 5
Phone Support
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5 of 5
Admin Support
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3 of 5
Email Management
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3 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Sales & Marketing

Present, promote, and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

Telemarketing
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3 of 5
Sales Representative
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5 of 5
Lead Generation
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2 of 5
Cold Calling
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5 of 5
Sales
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5 of 5
Sales Representative
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5 of 5
Telemarketing
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3 of 5
Email Outreach
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5 of 5

Experience

Company logo
2021 - 2022
Achieve Test Prep
Customer Retention Specialist

Initiate outbound calls to retain customers and collect payments over the phone. Provide resolution to customer issues or concerns by asking probing questions.

Company logo
2020 - 2021
Centerfield
Sales Representative

Present, promote, and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

Company logo
2022 - 2025
Hinduja Global Solutions
Brand Advocate

Manage large amounts of inbound calls in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue.

Education

2009 - 2014
Carol Morgan School

English Language Human and Social Biology Physical Education Principles of Business Social Studies

Certifications & Courses

2023 - 2024
n/a

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

My Hobbies

    Building connections and fostering relationships, Staying active and competitive, Exploring new places and cultures, Continuous learning and personal development, Volunteer Work, Reconnecting with nature, and... More

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