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Tatiana G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon El Salvador
I’m available for a long-term job

Customer Service Manager and Virtual Administrative Assistant

I can work as a
  • Virtual Assistant
  • Admin Support
  • Administrative VA
Part Time
Dollar icon $1000 /Month

I accept:
    • Other
    • Payoneer
    • +1

This profile has been successfully verified with Linkedin
Tatiana is a morning Bird and can work anytime

About me

    Results-oriented professional with 6+ years of experience in the customer service industry and administrative support, skilled to serve the healthcare field. Proactive and diligent in improving business processes,... More

Skills

Accounting

Bookkeeping
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2 of 5
Accounting
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3 of 5
Communication

Developed communication skills with managers, business owners, and team members which aids my ability to clearly convey points to different audiences.

Experience

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2022 - 2023
Abogacia y Notariado AyN
Legal Document Translator

Assisted a national law firm with administrative tasks and translation of legal documents, file processing, and served as a liaison for international petitioners searching to work within the country.

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2019 - 2022
Skycom BPO
Operations Manager

Oversaw 75+ employees and maintained strong relationships with 5 clients by keeping a work-ethic and building trust, achieving long-term contracts and team satisfaction.

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2019 - 2019
Skycom BPO
Account Supervisor

Led 15 admin support representatives, monitored call reports, attendance, and metrics. Interviewed, hired and trained new employees. Skilled in scheduling appointments coordinator.

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2018 - 2019
Skycom BPO
Administrative Support Assistant

Detail-oriented administrative assistant with an excellent customer service record. Scheduler, requested and organized medical records, orders, and work collaboratively with care teams at all levels.

Education

2011 - 2013
Centro Escolar "Nuestra Sra del Rosario"

Graduated from High School in Hospitality and Tourism.

2014 - 2023
Universidad Nacional de El Salvador

Bachelor of Science Degree in Chemistry, incomplete

2023 - 2024
Universidad Evangelica de El Salvador

I am a dedicated nursing student, practicing clinical rotations, assisting Patients with basic care delivery, record patient information and communication, with a passion for helping others.

Certifications & Courses

2023 - 2023
First Aid Training

Certified in information and the skills to help adults and children during emergency situations.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Throughout my career, I have noticed that nothing satisfies me more than serving others, meeting new people, developing new relationships, solving problems, and contributing to the growth of businesses. During my... More

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