Customer Service Manager and Virtual Administrative Assistant
Results-oriented professional with 6+ years of experience in the customer service industry and administrative support, skilled to serve the healthcare field. Proactive and diligent in improving business processes,... More
Developed communication skills with managers, business owners, and team members which aids my ability to clearly convey points to different audiences.
Assisted a national law firm with administrative tasks and translation of legal documents, file processing, and served as a liaison for international petitioners searching to work within the country.
Oversaw 75+ employees and maintained strong relationships with 5 clients by keeping a work-ethic and building trust, achieving long-term contracts and team satisfaction.
Led 15 admin support representatives, monitored call reports, attendance, and metrics. Interviewed, hired and trained new employees. Skilled in scheduling appointments coordinator.
Detail-oriented administrative assistant with an excellent customer service record. Scheduler, requested and organized medical records, orders, and work collaboratively with care teams at all levels.
Graduated from High School in Hospitality and Tourism.
Bachelor of Science Degree in Chemistry, incomplete
I am a dedicated nursing student, practicing clinical rotations, assisting Patients with basic care delivery, record patient information and communication, with a passion for helping others.
Certified in information and the skills to help adults and children during emergency situations.
Throughout my career, I have noticed that nothing satisfies me more than serving others, meeting new people, developing new relationships, solving problems, and contributing to the growth of businesses. During my... More
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