Passionate and results-driven Customer Service & Sales Professional with 7 yea
Outbound Telemarketing / Cold Calling, Persuasive Communication, Upselling & Sales Techniques, Objection Handling & Persistence Technical Support, Troubleshooting Wi-Fi, cable TV, and modem/router issues CRM &... More
To empathize with the customer and resolve their problems and concerns, providing them with a prompt and satisfactory solution.
Outbound 50+ daily calls and 8 to 12 appointments/day, optimizing clinic workflow. • Facilitated clear communication between English-speaking and Spanish-speaking patients, ensuring apointment
My high school studies were an important step in my development
My hobby is reading and learning more about the work I do.
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