Jorgefloyd T. I am offline now
AVAILABLE TO WORK
NicaraguaBilingual healthcare support and customer service professional specializing in medical scheduling, patient coordination, Spanish interpretation, and remote client support.
I can work as a
- Sales Representative
- Customer Service Bilingual
- Legal Assistant
$960 /Month I accept:- Payoneer
- Wire Transfer
- Payoneer
- Wire Transfer
About me
Outbound Telemarketing / Cold Calling, Persuasive Communication, Upselling & Sales Techniques, Objection Handling & Persistence Technical Support, Troubleshooting Wi-Fi, cable TV, and modem/router issues CRM &... More
Skills
Customer Service & Admin Support
Experience
REMOTO
SPANISH INTERPRETER
Facilitated clear communication between Spanish-speaking clients and English-speaking staff during appointments and meetings. Assisted clients in navigating healthcare and service systems effectively
REMOTO
DEBT COLLECTOR
Managed collections accounts and maintained accurate records using collections software. Conducted follow-ups with clients to ensure payment commitments and compliance. confidentiality and professiona
OCLINICALS
MEDICAL SCHEDULER | REMOTE
Coordinated 50+ daily calls and scheduled 8–12 patient appointments using scheduling software. Confirmed appointments and communicated with patients through phone and email. Improved scheduling effi
Sitel, Nicaragua
CUSTOMER SERVICE REPRESENTATIVE
Analyzed customer feedback and contributed to service improvements, increasing positive feedback by 15%. Managed escalated customer complaints with professionalism and empathy. Reduced average handlin
Education
Horatio Hodgson
My high school studies were an important step in my development
Certifications & Courses
HIPAA
Certified in HIPAA compliance, ensuring confidentiality, secure handling of patient information, and adherence to healthcare privacy regulations.
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
My Hobbies
My hobby is reading and learning more about the work I do. Helping others and improving communication between people Learning about healthcare support and customer service Technology and productivity... More
Hourly Rate (USD):
$6
Experience:
7 years null Months
English Level:
Advanced
Availability:
160+ hrs/month
Education:
Graduated from high school
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Jorgefloyd T.
General Information
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