Bachelor in Business Administration, Over 5 years in BPO industry.
USMA 2005 - 2010 Higher Education Business Administration. Worked as a Customer Service Specialist (Sitel Global), Balance Transfer Specialist (Sitel Global), Quality Analyst (Ibex Global Solutions S.A), Team... More
I have over 10 years experience, customer service, soft selling, customer retention, quality control, team leader, also using different communication channels and platforms.
My family is my biggest inspiration, I love spending time with them and my hobbies are cooking and going to the movies.
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